FAQ'S
- What is Virgin hair?
Virgin hair is 100% human hair
- Can the hair be colored/straightened/reused?
Yes, all of our hair can be colored, straightened, and reused as many times as you prefer, however take precaution when treating hair.
- How long does the hair last?
Our hair can be used for up to one year or more if taken care of properly.
- What are the best products to use to maintain hair?
Pantene Relaxed Moisturizing conditioner and shampoo with coconut & Jojoba is highly recommended. Also, Silicon Mix mixed with water (an intense leave-in hair shine and conditioner).
- How long does shipping take?
Please allow 24HRS-72hrs for payment to be posted, after payment is processed, your order will be sent out and delivered to you within 5-7 business days.
- Can I cancel my order?
No payments can be canceled after 24HRS.
- How long does it take to receive a refund?
Varies upon reasoning. Once reviewed by the owner & our team, your refund will be issued.
- How do I contact the company?
You can best reach us at info@immaculatehairs.com for any other further questions, comments, or concerns.
You can best reach us at info@immaculatehairs.com for any other further questions, comments, or concerns.